Privacy Policy

At Instant Digital Downloads (“we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (instantdigitaldownloads.com) and associated services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services. This includes:

a. Personal Information
  • Account Information: Name, email address, password, and other account-related details when you register with us.
  • Transaction Data: Payment information, billing address, and order details when you make a purchase.
  • Communication Details: Information provided when you contact our support team or respond to surveys.
b. Non-Personal Information
  • Usage Data: Browser type, operating system, IP address, and pages viewed to analyze user behavior and enhance our website.
  • Cookies and Tracking Technologies: Information gathered through cookies and similar tools to personalize user experience and track preferences.

2. How We Use Your Information

The information we collect is used for the following purposes:

a. Service Delivery
  • To process your orders and provide access to digital downloads.
  • To manage your account and deliver personalized services.
b. Improvement and Personalization
  • To analyze website performance and optimize user experience.
  • To provide product recommendations based on your preferences.
c. Communication
  • To send updates about your orders, account changes, or new products.
  • To respond to your inquiries and provide customer support.
d. Legal Compliance
  • To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We respect your privacy and limit the sharing of your personal information:

a. Service Providers

We may share information with trusted third-party vendors who assist in payment processing, order fulfillment, and website operations.

b. Legal Obligations

We may disclose information if required by law or to protect our rights, property, or safety.

c. Business Transfers

In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity.

4. Cookies and Tracking Technologies

Cookies are small files stored on your device to enhance your experience. We use:

a. Essential Cookies

Required for website functionality, such as login and checkout processes.

b. Performance Cookies

Help us understand how users interact with our website to improve performance.

c. Targeting Cookies

Used to deliver relevant advertisements and track marketing campaign success.

You can manage your cookie preferences through your browser settings.

5. Your Rights

We respect your rights regarding your personal information. You may:

a. Access and Update Information

Review and update your account details through your profile settings.

b. Data Portability

Request a copy of your personal data in a portable format.

c. Withdraw Consent

Opt-out of receiving marketing communications by clicking the “unsubscribe” link in emails.

d. Delete Information

Request the deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at support@instantdigitaldownloads.com.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

7. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption for secure transactions.
  • Regularly updated firewalls and antivirus protections.
  • Restricted access to personal data for authorized personnel only.

Despite our efforts, no system is entirely secure. We recommend safeguarding your account credentials and contacting us if you suspect unauthorized activity.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect information from minors. If you believe a child has provided personal data, please contact us, and we will promptly delete it.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information will be transferred and stored in the U.S. By using our services, you consent to this transfer in compliance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or technology. The revised policy will be posted on our website with the “Last Updated” date. Continued use of our services after changes implies your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

We are committed to resolving any issues promptly and transparently.

13. Legal Basis for Processing

We process personal data under the following legal bases:

  • Contractual Necessity: To fulfill orders and provide services you requested.
  • Consent: For marketing and non-essential cookies, where applicable.
  • Legitimate Interests: To improve our services and ensure website security.

14. GDPR and CCPA Compliance

For users in the EU and California, we comply with GDPR and CCPA regulations. You have the right to:

  • Know what personal data we collect.
  • Access and request copies of your data.
  • Delete your data, subject to certain conditions.
  • Opt-out of the sale of your personal information (if applicable).

For California residents, we do not “sell” personal data as defined under the CCPA.

Conclusion

At Instant Digital Downloads, we value your trust and are committed to protecting your privacy. By using our services, you help us create a seamless and secure platform for digital resources. Thank you for choosing us, and we look forward to supporting your creative journey.